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The nature and processes of IT-related change
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http://hdl.handle.net/1860/2003
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| Title: | The nature and processes of IT-related change |
| Authors: | Gasson, Susan
Holland, Niki |
| Keywords: | Management Of Change
Information Systems Development
Methodologies
User-Participation |
| Issue Date: | Dec-1995 |
| Publisher: | Chapman & Hall |
| Citation: | Paper presented at IFIP WG 8.2 Conference, Cambridge, UK. |
| Abstract: | This paper presents the findings of an empirical survey of senior IT managers' perceptions of their company's approach to IT-related change in the UK. The survey was based upon a theoretically-derived framework for the classification of information systems development approaches: this is used to map trends in development approaches graphically. The findings of this study are also used to examine the feasibility of academic, business-process oriented approaches to IT-change strategies, which encourage high degrees of user-participation in the change process - an examination that has largely been missing from contemporary discussions of IT-related organisational change.
The paper thus has important implications for research and practice. Specifically, the findings suggest that the overall management approach to IT-related change is less critical to the extent of user-participation in the overall change-process than is the question of whether system development is performed in-house or by a third-party. Additionally, these findings demonstrate the overriding preponderance of technical/functional approaches to IS development during the system design stage of development, regardless of whether a business/organisational or a technical/functional emphasis is given to the IT-related change overall. |
| URI: | http://hdl.handle.net/1860/2003 |
| Appears in Collections: | Faculty Research and Publications (IST)
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