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Active delivery for lessons learned systems
Please use this identifier to cite or link to this item:
http://hdl.handle.net/1860/2043
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| Title: | Active delivery for lessons learned systems |
| Authors: | Weber, Rosina O.
Aha, David
Muñoz-Ávila, Hector
Breslow, Leonard |
| Issue Date: | 2000 |
| Publisher: | Springer Verlag |
| Citation: | Paper presented at The 5th European Workshop on Case-Based Reasoning, EWCBR 2000: pp.322-334. |
| Abstract: | Lessons learned processes, and software systems that support them,
have been developed by many organizations (e.g., all USA military branches,
NASA, several Department of Energy organizations, the Construction Industry
Institute). Their purpose is to promote the dissemination of knowledge gained
from the experiences of an organization’s employees. Unfortunately, lessons
learned systems are usually ineffective because they invariably introduce new
processes when, instead, they should be embedded into the processes that they
are meant to improve. We developed an embedded case-based approach for
lesson dissemination and reuse that brings lessons to the attention of users rather
than requiring them to fetch lessons from a standalone software tool. We
demonstrate this active lessons delivery architecture in the context of HICAP, a
decision support tool for plan authoring. We also show the potential of active
lessons delivery to increase plan quality for a new travel domain. |
| URI: | http://hdl.handle.net/1860/2043 |
| Appears in Collections: | Faculty Research and Publications (IST)
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